FAQ

SHIPPING

What are the shipping costs?
Within the Netherlands
Shipping via Post NL €6,75

Europe
Shipping via Post NL €13,00

Rest
Shipping via Post NL €18,00

Has my order been shipped yet?
As soon as your order is dispatched, you will be sent an email to confirm that it’s on the way. Your order can be tracked by clicking on the link in the shipping confirmation e-mail. From there it should be delivered within the timeframe we advertise.

How do I return my order?
Please contact us before returning any items. You have the right to return your purchases within 14 days. These 14 days start from the day you received the goods.

Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags etc still attached. Goods should be protected in a box or plastic bag. No tape is to be attached to the product or the product’s packaging.

Obba Jewels reserves the right to refuse any returns which do not comply with the above listed criteria.Please quote your order number on all correspondence.

Please send returns to:
Obba Jewels
Hillelaan 2
3072 JD Rotterdam
The Netherlands

Write RETURNS on the box to ensure faster service. If possible, please provide us with a tracking number.